Jerry Zucker 15/F,TOWER2
,BRIGHT CHINA,BUILDING1,BEIJING.
PROFESSIONAL EXPERIENCE
19xx-xxxxxxxxxxxxxx
xxxxxxxxxxxxx,NY
Plan,coordinate, and execute hardware,software and network
installation,configuration,maintenance,troubleshooting and repair
operations for service contract clients.Specialize in maintaining
IBM and Mac PCs,and peripherals with emphasis on networking
environments.
Develop and implement service schedules,systems and procedures
to assure delivery of quality,cost-efficient technical services.
Quickly diagnose causes of systems failures and malfunctions
to ensure highest operating efficiencies,reliability,and quality
performance standards.
Respond immediately to emergency situations with sensitivity
to deadlines and customer needs.
Assist network engieers woth installation and trobleshooting
of Appleshare and Novell systems.
Analyze client equipment and operations to determine servicing
and supply needs.
Monitor and maintain cost-effective inventories of supplies,tools
and materials.
Investigate,test,and implement improvements to existing procedures.
Consistently manage time and multiple tasks to meet deadline,established
objectives,and quality performance standards.
Foster clear communications and maintain excellent staff and
client working relations.
19xx-19xx Manager of information systems
xxxxxxxxxxx,INC.,xxxxxxxxxxx,NY
Directed and supervised all MIS,related activities for a financial
services firm supplying critical,timely information to corporate
client base.Adminstered DISTON'S 2 Novell 2X networks,maintaining
peak operating efficienclen and providing user training for
all hardware and software applications.Controlled budget costs
for purchasing and operations.
LICENSES AND CERTIFICATIONS
CANDIDATE FOR CERTIFIED NETWARE ENGINEER/C.N.E.* CERTIFICATION
IN MACINTOSH CPU. PRINTER,AND POWERBOOK REPAIR*CERTIFIED IN
OKIDATA & EPSON LASER AND IMPACT PRINTERS*CERTIFICATION
IN HEWLETT PACKARD LASER JET PRINTERS
TECHNICAL EXPERTISE
Hardware proficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISI
LASER PRINTERS,COLOR PLOTTERS*OKIDATA*EPSON*DEST OCR SCANNERS*STORAGE
DIMENSIONS E/O SCSI DRIVE.
Networks:APPLETALK*ETHERTALD*NOVELL NETWARE 2X,3X*CABLING,NODES
PERIPHERALS.
Software applications:DOS.MCINTOSH OPERATING SYSTEMS*MS WINDOWS
3.0,3.1*WINDOWS APPLICATIONS * CWP 5.1* WORD *EXCEL*LOTUS*WORDPERFECT
5.1*DISPLAYWRITE 4*QUICKEN 3.0*PAGEMAKER 4.0* HARVARD GRAPHICS
3.3*PUBLISH/TEXT PAC OCR* NUTSHELL PLUS II*PARADOX 3.0
Notice:
Professional licensure and certifications add weight to
resume.
Use of boldgace and itallcs provides a clean and crisp presentation
|
010-82873271
13311325158
service@51up.net.cn
